Training Manager

Status: Fulltime, 2-year contract (renewable)
Location: Delhi NCR with frequent travel to project sites

Required Education, Experience & Skills:

• Deep commitment to eradication of poverty and alignment with Grameen Foundation’s mission
• Knowledge on content development and use of LMS tools like Articulate
• Understanding of adult learning principles and experience of employing a variety of innovative pedagogical methods and trainingtechniques will be vital.
• Experience of designing and undertaking change management workshops for organizations and training of field level staff and end customers.
• Ability to act as a representative of the project in public forums.
• Excellent written and verbal communication skillsin English and Hindi
• Master’s degree, such as MBA or equivalent
• Minimum 5 years professional experience in financial services in the private sector and demonstrated ability in designing course material and training programs for field staff and change management workshops for senior management.
• Experience working on donor funded financial inclusion programs across multiple financial sub-sectors will be an advantage, either in a program management function or technical expert.
• Ability to work with external & internal stakeholders.

Essential Job Functions

• Design and Implement Learning & Development programs.
• Conduct training of trainer’s programs and facilitating workshops.
• Lead content development resources and deploy innovative LMS tools for training programs.
• Coordinate closely with Senior Management and training teams of partner organizations to organize L&D programs.
• Monitor training programs, documentation and report writing and help in design of innovative training aids.
• Use Human Centered Design process to research client needs and context regarding adoption of Digital financial services, integrate those learnings in project plan and develop systems and processes to onboard low- income clients onto digital financial services platform.
• Deep understanding of various channels of financial service providers to deliver Digital financial services – especially using the Business
• Correspondent and Agency channel and develop ideas on how to leverage those channels to deliver Digital financial services.
• Apply the GF innovation process to the work streams, including identifying key research questions, deploying innovative research techniques, and leveraging resulting insights to drive digital finance adoption and usage.
• Contribute to other initiatives of the Innovations in Digital Finance vertical of GFI.
• Write analytical and evidence-based learning paper/knowledge products on issues related to financial inclusion, gender and create opportunities for dissemination among various internal and external stakeholders and in various national and international publishing platforms.
• Facilitate engagement and networking with professionals and experts on Financial Inclusion in alignment with Grameen’s the matic work.

How to apply: Interested candidates may apply by sending their updated resumes and letter of motivation to ssingh1@grameenfoundation.in mentioning Training Manager in the subject line and confirming the current and expected compensation and earliest joining date.

Grameen Foundation is an equal opportunity employer and encourages female candidates to apply.