Knowledge Management and Program Communication

Status: Full Time Employee (2-year contract)
Location: New Delhi / Andhra Pradesh

Essential Job Functions

Key Responsibilities

• To work closely with the Documentation Officer and the MIS and Dashboard Manager and encourage a culture of knowledge-sharing and collaborative workflow among project team members.
• To develop and implement a comprehensive communication plan for the project
• To work closely with the Client Insights for Impact (CII) team at Grameen to ensure high quality knowledge management products and processes
• Work closely with the Tech team in GROW and Grameen to ensure that Grameen’s proprietary platforms like Grameen Guru, G-LEAP and Grameen Kisan Connect are adopted and utilized for knowledge and information curation, management and dissemination
• To ensure timely completion of all evaluation, documentation and communication deliverables under the project
• To ensure that quality instructional materials are produced, adopted and disseminated under the banner of GROW
• To manage external communications with support from SPM, such as press releases, public announcements, and social media updates, to keep the broader audience informed about project developments and achievements.
• To produce content, such as newsletters, reports, presentations, and visuals, to communicate project updates and outcomes to different audiences effectively.
• To define the knowledge management strategy of the project from the very start and maintain high-quality and up-to-date content of the program for dissemination purposes.
• To identify suitable venues, logistics arrangements, etc. for the stakeholders participating in the knowledge-sharing workshops, events.
• To coordinate with the program team to develop portfolio-level knowledge products, social media footage, articles in journals and forums internal and external to the project, organize events for better communication of results and visibility of the project.
• To subscribe and manage subscriptions of various online portals for publication of reports, blogs, case studies and findings of the program
• To ensure compliance with donor guidelines for communication and publicity
• To ensure Grameen Style of Communication is integrated in project communications, while ensuring the above

Required Knowledge, Skills, and Abilities

• Post Graduate in Communications/Journalism/Creative Writing/English or associated fields
• Experience of working in the Rural Management/Agribusiness/Rural Finance/Development sector would be an advantage
• Demonstrated experience of developing and utilizing knowledge management and e-learning platforms
• Demonstrated experience in organizing communications and publicity for large scale public events, conferences, and campaigns is highly desirable
• Outstanding English and Hindi writing skills; and substantial experience in editing information and promotional materials for general public, knowledge products, annual reports, newsletters, project or grant proposals, and briefing papers
• Working knowledge of spoken, written Telugu is a must.
• Expertise in English writing and proofreading. Sound editing skills with the ability to write in a detailed, factual, and convincing manner
• Ability to analyze information, statistics, and other metrics received from the field for writing the report and project related communication
• Experience of graphic design using tools like Adobe Photoshop, Corel Draw, Canva etc. would be an added advantage
• Skilled in Microsoft Word, PowerPoint, Excel; familiarity with Adobe Suite, Photoshop, and desktop publishing
• A prior relevant experience of 4-6 years in communications for international affairs, journalism, and/or international development

How to apply: Interested candidates may apply by sending their updated resumes and letter of motivation to ssingh1@grameenfoundation.in mentioning “Knowledge Management & Program Communication – GROW project in the subject line and confirming the current and expected compensation and earliest joining date.

Grameen Foundation is an equal opportunity employer and encourages female candidates to apply.